February 20, 2020

Please Note: In January 2020, a system issue was identified that prevented statements from generating for some patient accounts, therefore you may receive a bill for older dates of service as a result of the issue.

Contact the Patient Accounts department at 515-832-7715 if:

  • You have not received a statement OR stopped receiving statements
  • You have questions about a statement you received
  • You have concerns that your statement does not include all accounts  

Thank you for your patience and understanding.

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