Van Diest Medical Center

Payments and Financial Assistance

Payment Options

Payment is due in full when you receive your billing statement. We accept the following payment options:

·         Credit/debit cards

·         Online Bill Pay

·         Cash, check, or money order

Please make check or money order payable to Van Diest Medical Center and include your account number on your check. 

Click here to pay online.


If you are unable to pay your balance in full, the following options are available:

·         Payment plan with Van Diest Medical Center (see Payment Guidelines below)

·         Extended payment plans through HELP Financial (see HELP Financial below)

·         Financial Assistance (see Financial Assistance below)


If you are unable to pay in full, please call our Financial Counselor and set up a payment plan at 515.832. 7716. In house payment plans are 6 months or less. Extended payment plans are available through HELP Financial.

Please contact our office to confirm your payment arrangements. Failure to establish a formal payment plan with our office may result in your account being referred to an external collection agency. Accounts may also be referred to an external collection agency if regular payments are not made. 

Currently, Van Diest Medical Center uses H&R Accounts (Avadyne Health) out of Cedar Rapids, IA and Moline, IL to collect delinquent accounts.

HELP Financial

Beginning September 2017, Van Diest Medical Center has partnered with HELP Financial to offer extended payment plans to our patients. HELP has over 28 years of experience in offering patients affordable monthly payments for healthcare bills.

If you need a longer period of time to pay your balance, you can apply for a 12 to 36 month HELP Payment Plan. Regardless of the term you choose, your HELP Payment Plan will carry a 0.0% APR during the first twelve (12) months introductory period and after that a low 4.0% APR on the remaining principle balance only.

Van Diest Medical Center offers this program to assist patients, but HELP Financial Corporation is an independent organization and is not controlled by Van Diest Medical Center.

To apply for a HELP Payment Plan:

OPTION 1: Call the Patient Accounts Department at 515-832-7715
OPTION 2: Apply at

When applying for a HELP Payment Plan, please have your hospital bill available. You will need to provide the following information:

• Guarantor and Patient Names

• Guarantor Address

• Hospital Account Numbers

• Hospital Balances


Financial Assistance Program

Van Diest Medical Center believes that all people should get medical care whether or not they can pay. Eligibility for the program will be determined by the family's income and number of family members. Uninsured and underinsured persons who are up to 125% of the poverty level may qualify for 100% discount, and persons with income up to 225% of the poverty level may qualify for a discount on a sliding scale.

Persons unable to pay for their medical expenses may qualify for Van Diest Medical Center’s Financial Assistance Program. For more information, please visit the Financial Counselor located within the Business Office or call 515-832-7715. 

 Click here to download the application.

Van Diest Medical Center
2350 Hospital Drive
P.O. Box 430
Webster City, IA 50595
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