• Are translation services available?
  • Where can I get help when it comes to understanding my bill?
  • Do I qualify for financial aid?
  • How do I schedule an appointment?
  • What are the VDFHC hours of operation?
  • Is there a "Kids' Clinic" offered at VDFHC?
  • If my provider is not available when I need an appointment, are there others in the practice that I can see?
  • What is the appointment policy, including cancellations?
  • What will I need to bring with me on my first visit as a new patient?
  • Where should I park when I arrive for an appointment at VDFHC?
  • What can I expect at my first appointment?
  • Do you accommodate patients who speak limited English?
  • What if my provider orders an x-ray or a lab test during my visit?
  • Will my insurance be accepted at VDFHC?
  • What is the VDFHC policy on co-pays and deductibles?
  • What is a Health Coach and what does the VDFHC Health Coach offer?
  • How do I get to Van Diest Medical Center?
  • Once I reach Van Diest Medical Center, where do I park?
  • When are visiting hours at Van Diest Medical Center?
  • Are there any visitor guidelines that I should follow when visiting a patient?
  • Can you recommend any places for me to stay when visiting a family member or loved one at Van Diest Medical Center?
  • What rights do patients have at Van Diest Medical Center?
  • How do I know my relative or significant other is in a safe environment?
  • Who can I talk to about complaints, concerns or other opinions regarding the care at Van Diest Medical Center?
  • What happens if the patient becomes too ill to make his or her own decisions?
  • How should I deliver flowers or gifts to a patient?
  • Are there food options readily available while visiting a patient?
  • Can I purchase gifts at the hospital?
  • Are there designated smoking areas at the hospital?
  • Is Internet access available at Van Diest Medical Center?
  • Can I use my cell phone?
  • Where can I find a newspaper or ATM?
  • Is Notary Public Service available in the hospital?
  • Are translation services available?
  • What are my responsibilities as a patient?
  • How does Van Diest Medical Center protect a patient's privacy?
  • How does Van Diest Medical Center protect patients from injury and further illnesses?
  • Where can I get help when it comes to understanding my bill?
  • Do I qualify for financial aid?
  • What are my food options as a patient?
  • Will my spiritual beliefs be taken into account during my care?
  • How should I plan for being discharged from the hospital?