Nondiscrimination at VDMC
Van Diest Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, ability to pay, or health insurance provider. Van Diest Medical Center Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, ability to pay, or health insurance provider.
Van Diest Medical Center provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services to people whose primary language is not English (qualified interpreters, information written in other languages)
If you need these services, please request them from a staff member.
Filing a Grievance
If you believe that Van Diest Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, ability to pay, or health insurance provider, a grievance may be filed with:
Van Diest Medical Center
2350 Hospital Drive
PO Box 430
Webster City, IA 50595
You can file a grievance in person or by mail or email.
File Civil Rights Complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
Complaint forms are available at hhs.gov/ocr/office/file/index.html