Notice Informing Individuals About Nondiscrimination

Discrimination is Against the Law

Van Diest Medical Center & Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) (or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Van Diest Medical Center & Clinics do not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Van Diest Medical Center & Clinics:

  • Provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provide free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Section 1557 Coordinator Ariel Venner.

If you believe that Van Diest Medical Center & Clinics have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator Ariel Venner
Van Diest Medical Center & Clinics
2350 Hospital Drive, Webster City, IA 50595
Phone: (515) 832-7803 Fax: (515) 832-9494
Email: avenner@vandiestmc.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Ariel Venner, Privacy Officer, Integrity & Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This notice is available at Van Diest Medical Center & Clinic’s website: vandiestmc.org