Date Posted
April 5, 2021
Part Time
Human Resources
More Information

Job Details

Possible shifts: 3:00pm to 11:00pm or 11:00pm to 7:00am.  

The Patient Access Representative performs all aspects registration throughout the hospital.  This position helps determine patient financial responsibility and collects co-pay, deductible, and coinsurance when applicable, working closely with the financial counselor and patient accounts department.  This position serves as the switchboard for telecommunications within and outside of the hospital, performs some receptionist duties in directing patients, visitors, and others to appropriate areas.  Position is often responsible for multitasking many important tasks at one time.  The Patient Access Representatives are the face of the organization.

Wage commensurate with experience.

Shift Differential paid per hour worked on evening and night shifts:  Evening differential $1.25 for 3:00pm to 11:00pm; Night differential $1.75 for 11:00pm to 7:00am.



Education: High school diploma or GED required. Must be able to speak, hear and understand the English language. Must be able to display strong customer service skills and ability to maintain a high level of alertness. Full-time employees are highly encouraged to pass the Certified Healthcare Access Associate (CHAA) exam or Certified Revenue Cycle Specialist (CRCS) or other equivalent exam within 18 months of hire (optional for part-time and PRN employees).

Experience: Computerized data entry experience required. Reception or clerical experience at a healthcare setting is preferred. Proficiency in use of Microsoft Office applications, specifically Word and Excel, e-mail, and internet/web searches is preferred. 35 wpm typing speed is preferred. Ability to effectively interact with co-workers and public is required. Being able to multitask is very important under stressful situations.


Contact Information

Questions? Please contact Human Resources at  (515) 832-7711.

Apply online at under "Careers" link at bottom of page.

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